Free Shipping & Returns
We offer free shipping to most countries in the world. Our products are shipped directly from our warehouses that are located in various continents. Please allow 2 to 5 weeks for delivery.
For clothing, we offer exchange of size of the same items only within 30 days of receiving it. In the event that the color in the size that you want is no longer available, you can exchange for a different size in a different color but it has to be the same item. If the item is no longer available, we will offer you a refund of the item. We do not offer returns or exchange for changing of mind.
For other items such as beauty and makeup tools, due to hygiene reasons, we do not offer returns if the items have been opened or have been used.
To be eligible for a return, your item must be unopened, unused and in the same condition that you received it. It must also be in the original packaging. Please contact us prior to returning items and obtain a RMA# (Return Merchandise Authorization Number). Include this number on the shipping label. We will provide to you an address for the item to be returned.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.